Returns & Exchanges

Returns

We accept returns within 30 days of purchase.

To start a return, please visit:
https://www.dearheartdesigns.com/a/return

Customers are responsible for return shipping costs. Items must be unworn, unwashed, and in their original condition. Jewelry must be returned in its original packaging.

Please note that personalized or custom-made items are final sale unless they arrive damaged or defective.


Exchanges

Need a different size or item? We'd be happy to help!

Please mail your item to:

Dear Heart
ATTN: Exchange
585 US HWY 281
Wichita Falls, TX 76310

Please include a note with:

  • Your name

  • The item you'd like in exchange

  • A valid email address where we can send an invoice for the $6 exchange shipping fee

Once we receive your exchange, we'll send an invoice for the shipping fee and ship your new item as soon as possible.


Sale Items

All items purchased from our Sale Collection are final sale and are not eligible for returns or refunds.

We understand that sizing can sometimes be tricky! If you need a different size, exchanges may be available based on current inventory. Please contact us within 30 days of delivery, and we'll do our best to help.

Customers are responsible for return shipping costs associated with exchanges.


Damaged or Defective Items

If your order arrives damaged or defective, please contact us as soon as possible at hello@dearheartdesigns.com and we'll gladly make it right.


Jewelry Chain Replacement

We offer a 60-day jewelry chain replacement.

If your jewelry chain breaks within 60 days of purchase due to normal wear, please email hello@dearheartdesigns.com and we'll send a replacement.

This policy does not cover lost items, theft, or accidental damage.


Questions?

If you have any questions regarding a return or exchange, please email hello@dearheartdesigns.com and we'd be happy to help.

Customer Reviews

Overall rating: 4.9 / 5 from 14209 reviews.

Customer photo review of Good Day Tee - Watermelon

Love the shirt and wearing everywhere! Quality is very good compared to places I’ve ordered before

Good Day Tee - Watermelon

Customer photo review of Keep Showing Up Pullover - Navy

I love Dear Heart! Top notch Christian apparel, my go to for awesome quality and cute clothes!

Keep Showing Up Pullover - Navy

Customer photo review of Send Me Tee - Moss

I love Dear Heart clothing and the mission behind their company. Not only are they super cute sweatshirt and tees they bring a powertul message to share and hold up really well. This is my second time ordering and I'm just as pleased as I was the first time. Keep up the great work!

Send Me Tee - Moss

Customer photo review of So This Is Love Pullover - Pink

This sweatshirt is so cute and cozy and shares the love of Jesus. What more can you ask for?

So This Is Love Pullover - Pink

Customer photo review of Imperfect Mystery Tee Stack - 2 for $20

Love these shirts. I had to do the mystery box because I couldn’t decide on one design. I was able to give the other shirt to my friend so that we could wear them to a concert together! Great quality!

Imperfect Mystery Tee Stack - 2 for $20

Customer photo review of Jesus Loves You Sticker

This is a great sticker! I placed it in my car so I see it as soon as I start driving and I remember who is always with me and that He loves me!

Jesus Loves You Sticker

Customer photo review of God's Authority

I purchased this necklace in memory of my angel baby. 🤍 I have been wearing it 24/7 since it came. It is not only beautiful and meaningful, it is comfortable and goes with every outfit. I love it!

God's Authority

Customer photo review of Jesus Over Everything Tee - Lime

Dear heart has the best shirts!! This one is sooo cute and beyond comfy. I've already worn it 100 times since receiving it. Great quality and the color is very unique

Jesus Over Everything Tee - Lime

Customer photo review of So This is Love Sticker

Probably the perfect size for the back of your phone or on your water bottle or your laptop. But it’s not too tiny for the back of my car either. 🥰

So This is Love Sticker

Customer photo review of The Best Is Yet To Come Tee - Brick

I love this shirt! The shirt feels custom designed for me and the season I’ve been in so I just had to order it. Plus the cotton is so soft and comfy.

The Best Is Yet To Come Tee - Brick

Customer photo review of Oh How He Loves Us Pullover

Love this pullover!! Super comfy and cute and perfect colors to wear for fall! Great quality as expected with Dear Heart :)

Oh How He Loves Us Pullover

Customer photo review of Count It All Joy Tee - Cherry Red

love love love this shirt! its so cute and the red is a perfect color and i love the message its a great reminder!!

Count It All Joy Tee - Cherry Red

Customer photo review of Heavenly Things Tee- Vintage Brown

Love the message on this shirt! Color & style is also quality and simple. The only thing I might change is putting the message on the back of the shirt.

Heavenly Things Tee- Vintage Brown

Customer photo review of Do Good Bracelet

I love it! I wear it every day I can!

Do Good Bracelet

Customer photo review of It's A Great Day Tee - Seafoam

You sent me the wrong shirt! ☹️

It's A Great Day Tee - Seafoam

Store owner replied: Hi Renee! Thank you so much for taking the time to leave your review! I am so sorry about the incorrect tee being sent! Our customer service team will be in touch shortly with updated tracking for the correct tee! Thank you for shopping small + creating conversations about Jesus!

Customer photo review of Count It All Joy Tee - Cherry Red

I love my “Count It All Joy Tee for many reasons! I’m a 38-year heart and diabetes survivor and my health journey was quite challenging. My heart issue was misdiagnosed for two decades and while seeking answers, I lost 3 family members to diabetic-related heart issues. I feared that I would succumb to the same fate. But God told me that my journey had a purpose and I began to embrace my purpose by advocating for others! After receiving two medical devices that extended my life (a pacemaker and an insulin pump), I made a choice to live life to the fullest and “count it all JOY” I created an LLC “SHE SPEAKS FROM A JOYFUL HEART” and I’ve written a book of Inspirational Poetry and Prayer! I’m SO grateful that you answered God’s call to design and create these beautiful tees. Now all of us get to wear your pieces to share God’s love! God Bless you! Joyfully Yours, DEBORA

Count It All Joy Tee - Cherry Red

Customer photo review of Washed Clean Tee

If you have issues with stained shirts from this company, be aware that they are unlikely to take any action to address the problem or make improvements. I was initially excited to order from them, but I felt very disappointed by their lack of response. A simple act of kindness and consideration could have made a significant difference. Instead, it seems that this company is primarily focused on making money, rather than prioritizing their customers or upholding ethical standards in their business practices.

Washed Clean Tee